Knowledge Base

All Articles

How do I start receiving offers?
How do I add the offer link to my MLS?
How do I submit an offer?
Where can I see offers I have submitted?
Alaska MLS (AKMLS)
Can I edit the default message provided by MLS Offers?
Can i import a listing I already manually added?
Can I perform bulk actions and send bulk messages?
Can I receive offers on rental listings?
Can I submit offers on my own listings?
Do canned messages override default messages?
Do you support or integrate with any digital forms?
Do you support or integrate with any digital signature technology?
Ho do I backup all offers on a listing to save off-site?
How are my listings ordered in the listings table?
How can I change my email address or password?
How can I edit my profile information?
How Can I Forward A Counteroffer To My Buyer?
How Can I Forward An Offer To My Seller?
How can I return to the default order of my listings?
How can I save my offer report as a PDF?
How can I un-archive a listing
How do I amend my offer? (buy-side counteroffer)
How do I archive a listing?
How do I create and export a multiple offer report?
How do I delete a listing?
How do I edit my listing's details such as the status or price?
How do I edit the name of attached files?
How do I import my listings from the MLS?
How do I mark a message as unread?
How do I rename an uploaded/attached file?
How do I see previous iterations of offer terms?
How do I set up my MLS connection?
How do you counter an offer?
How Does Single-Sign-On From My MLS Work?
How long are my files saved?
How to add offer instruction templates to listings?
How to create a canned message?
How to create and add offer instruction templates?
How to show HOA info to buyer’s agent on offer page?
How will I know when I have a new offer or message?
I just added my listing to the MLS, why cant I import it yet?
I just updated my listing in the MLS, why cant I import the changes?
MIAMI Association of Realtors
Overview Demo Video
Sending Offers to Sellers for Review
Should I fill in the closing details?
What are canned messages?
What are offer instruction templates?
What are offer statuses?
What are the misc. contact drop downs for?
What can I do on the buyers page?
What does current offer price mean?
What file types can be uploaded?
What is the agree to offer terms action?
What is the default order of my offers?
What is the Request Affirmation Action?
What order are my offers previously submitted in by default?
Where did my closed/off-market listing go?
Who receives email notifications?
Why are my listings color coded?
Why are some of my actions missing on my accepted offer?
Why aren’t messages I send considered new messages in my account?
Why can't I accept an offer (buyer agent)?
Why can't I add the closing date to the closing section?
Why can't I add/edit closing info?
Why can't I archive a listing?
Why can't I change a contact added by the other agent?
Why can't I find a listing in new offer search?
Why can't I see my notes on the contacts in closing area?
Why can’t I delete some listings?
Why can’t I mark my message as unread?
Why did the orange highlight on changed offer term disappear?
Why do email notifications come from noreply@mlsoffers.com?
Why do I need to change accepted offers to contingent or pending status?
Why does my listing say make backup offer?
Why don't the back buttons/arrows in my browser work?
Why is my timezone needed?
You're not integrated with my MLS, can I still use MLS Offers?